

Bigfoot Express Freight
Based on recent customer reviews, Bigfoot Express Freight is drawing significant criticism around delivery reliability, damaged goods, and poor claims handling. Customers consistently mention items arriving damaged due to inadequate securing, deliveries being routed to incorrect addresses, and prolonged silence when claims are submitted. A recurring theme is frustration with unresponsive customer service and rude management. Positive feedback does emerge, particularly regarding the George branch and isolated cross-country moves, where customers describe efficient handling, helpful drivers, and reasonable pricing, suggesting service quality varies considerably between branches.
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Bigfoot Express Freight is drawing significant criticism around delivery reliability, damaged goods, and poor claims handling. Customers consistently mention items arriving damaged due to inadequate securing, deliveries being routed to incorrect addresses, and prolonged silence when claims are submitted. A recurring theme is frustration with unresponsive customer service and rude management. Positive feedback does emerge, particularly regarding the George branch and isolated cross-country moves, where customers describe efficient handling, helpful drivers, and reasonable pricing, suggesting service quality varies considerably between branches.
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Hellopeter has tracked Bigfoot Express Freight across 80 reviews. Bigfoot Express Freight hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Bigfoot Express Freight? Write a review to help others decide.
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