Bidvest McCarthy Ford The Glen
Unclaimed Business
|1.2|5 Reviews (last 12 months)|This business does not respond to reviews
Bidvest McCarthy Ford The Glen
Unclaimed Business
|1.2
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mpho M
1 reviews | Active since Mar 2026
6 Mar 2026, 09:52
****mers!!!!!!!
They don't even deserve 1 star rating, took my car there recently for them to fix or replace an oil sump, their prices were insanely expensive, i then decided to fetch my vehicle as it is, requested that they send me a diagnosis report that they did and submitted along with the quotation to the insurance/warranty and i was told no diagnosis report was done, i then asked how did they know what the problem was if there is no report, i was told they communicate verbally......basically they took the story i have shared with them about what occurred for the car to be in that condition and that's what they used, conclusion is they never did the diagnosis yet I was charged a diagnosis fee, I have since requested the diagnosis report and am being ignored on mail and WhatsApp, yet the sales person has a nerve to share vehicle hand over papers and a thank you note/document.
Helpful (0)
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Mpho M
1 reviews | Active since Mar 2026
6 Mar 2026, 09:52
****mers!!!!!!!
They don't even deserve 1 star rating, took my car there recently for them to fix or replace an oil sump, their prices were insanely expensive, i then decided to fetch my vehicle as it is, requested that they send me a diagnosis report that they did and submitted along with the quotation to the insurance/warranty and i was told no diagnosis report was done, i then asked how did they know what the problem was if there is no report, i was told they communicate verbally......basically they took the story i have shared with them about what occurred for the car to be in that condition and that's what they used, conclusion is they never did the diagnosis yet I was charged a diagnosis fee, I have since requested the diagnosis report and am being ignored on mail and WhatsApp, yet the sales person has a nerve to share vehicle hand over papers and a thank you note/document.
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Anonymous
1 reviews | Active since Oct 2016
12 Sept 2025, 09:58
Bad after sale service
I recently bought a Mahindra XUV 700L 2025 from the Glen 29/05/2025, I had soo many issues with them on the financial billing side which they resolved and is the only reason they are note rated a 1 star. However, the windscreen had a chip and they committed to replacing in. It has been 3 months of radio silence and I follow up and I am told the windscreen is on back order. However I took my car for service at Mahindra Westrand and they told me it should not take more than 21 day to get the windscreen. I guess they are hoping I eventually forget. complaint: #MCC***-001
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Anonymous
1 reviews | Active since Oct 2016
12 Sept 2025, 09:58
Bad after sale service
I recently bought a Mahindra XUV 700L 2025 from the Glen 29/05/2025, I had soo many issues with them on the financial billing side which they resolved and is the only reason they are note rated a 1 star. However, the windscreen had a chip and they committed to replacing in. It has been 3 months of radio silence and I follow up and I am told the windscreen is on back order. However I took my car for service at Mahindra Westrand and they told me it should not take more than 21 day to get the windscreen. I guess they are hoping I eventually forget. complaint: #MCC***-001
0
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lingansile M
1 reviews | Active since Aug 2025
26 Aug 2025, 09:03
Unprofessional Service
I recently had my Ford Mustang serviced at Ford The Glen, and I must say I am quite disappointed. The experience was costly, with a quoted price of R88,000, which I found to be exorbitant. Additionally, the mechanical team at Ford The Glen seemed inexperienced and lacked the expertise needed for proper vehicle repairs. It appeared as though the technicians might have been inexperienced or possibly unqualified, as I observed some questionable practices. I even suspected that they might have brought in less qualified mechanics from outside rather than relying on trained Ford specialists. I decided to seek a second opinion and took my car to another Ford dealership. The difference was noticeable; the new dealer charged only R5,000 for the same service, and my car is now running smoothly without any issues. Based on this experience, I would advise caution before trusting the service at Ford The Glen. It's worth considering other authorized dealerships with proven expertise to ensure your vehicle receives the proper care it deserves.
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lingansile M
1 reviews | Active since Aug 2025
26 Aug 2025, 09:03
Unprofessional Service
I recently had my Ford Mustang serviced at Ford The Glen, and I must say I am quite disappointed. The experience was costly, with a quoted price of R88,000, which I found to be exorbitant. Additionally, the mechanical team at Ford The Glen seemed inexperienced and lacked the expertise needed for proper vehicle repairs. It appeared as though the technicians might have been inexperienced or possibly unqualified, as I observed some questionable practices. I even suspected that they might have brought in less qualified mechanics from outside rather than relying on trained Ford specialists. I decided to seek a second opinion and took my car to another Ford dealership. The difference was noticeable; the new dealer charged only R5,000 for the same service, and my car is now running smoothly without any issues. Based on this experience, I would advise caution before trusting the service at Ford The Glen. It's worth considering other authorized dealerships with proven expertise to ensure your vehicle receives the proper care it deserves.
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