Bidvest Insurance

Bidvest Insurance

4.250872817955112|6,015 reviews
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Puleng Mathibeli

1 reviews | Active since Member

17 Mar 2026, 15:43

Claim issue

I called last week Wednesday to put in a claim for scratch and dent I was supposed to have received an d with ref number and email till today nothing

Called Thursday, Friday and Saturday was told they are having system issues. Called again today confirmed email address and contact number still no email received

0
Replies (48)
Bidvest Insurance
Bidvest Insurance's reply17 Mar 2026, 15:51
Official

<div>Dear Puleng,<br><br>Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to improve.<br>Our team will be in touch to discuss your concerns and assist further.<br><br></div><div>Warm regards,<br>The Bidvest Insurance Team<br><br></div>

Best regards,

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Puleng Mathibeli's update18 Mar 2026, 00:05
Reviewer Update

<div><!--block-->I hope I do get called. It’s surprising that I can get all emails but your never reached my inbox even the sms did not reach my message inbox. And again due to the delay in your end the days for me to get alternative quote will start from when I receive the documents not from when the claim was logged </div>

Bidvest Insurance
Bidvest Insurance's reply18 Mar 2026, 09:45
Official

<div>Dear Puleng,<br><br>We have been informed that your matter has been now been resolved. As discussed with Nunu, please may you remove this review.<br><br>Warm regards,<br>The Bidvest Insurance Team</div>

Best regards,