Horrible service Nissan Randburg McCarthy

I traded-in a 100% mint condition car with Mr Stephen last year at this Randburg McCarthy Nissan , only to be given a s****py car . This s****py number 1 did not even last weeks in my position and had to replaced with another s****py number 2 which I drove for few months , and it had the same problems , when I query the issue they refused to repair the damages telling me as their client that they car is no longer under the dealership guarantee and said I must pay for damages. Imagine I must pay ? I’m already paying this car monthly , now I’m as speak I’m paying instalment for a non-runner sitting in the yard , and this is a finance of over R280k. The dealer principal Chantell Heynes is aware and she does not want to take accountability for the nonsense after sales service.

This experience has been horrific and emotionally exhausted for me and my family . The after sales service is horrible and I would not recommend anyone to do business with them.

This matter escalated to ombudsman as speak.