BCR Electronics
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
BCR Electronics
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLG
Lawrence G
1 reviews | Active since Feb 2024
2 Feb 2026, 10:36
Bad Service
Paid BCR Electronics an assessment fee of R1125 (R562.5 each) on 8 Dec 2025 to diagnose our Defy fridge and AEG freezer. The technician said the Defy likely needed a new thermostat and the AEG a new compressor, and that the company would send a full report and repair quote. They only quoted for the AEG (unrepairable) after I phoned twice, finally responding on 22 December. For the Defy — despite multiple follow-ups — zero feedback, no report, no quotation even by late January 2026. Due to the complete lack of response, I had to get another service provider, who tested the thermostat (found it working 100%) and discovered the real issue was a restricted fan in the freezer compartment—not the thermostat at all. I requested a refund of the assessment fee for the Defy unit (since no service, report, or quotation was ever provided) via detailed email — complete silence. No reply, no refund, no accountability. Extremely poor communication, unprofessional service, and zero customer care. Avoid this company if you value your time and money. Disappointing experience — would not recommend.
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Lawrence G
1 reviews | Active since Feb 2024
2 Feb 2026, 10:36
Bad Service
Paid BCR Electronics an assessment fee of R1125 (R562.5 each) on 8 Dec 2025 to diagnose our Defy fridge and AEG freezer. The technician said the Defy likely needed a new thermostat and the AEG a new compressor, and that the company would send a full report and repair quote. They only quoted for the AEG (unrepairable) after I phoned twice, finally responding on 22 December. For the Defy — despite multiple follow-ups — zero feedback, no report, no quotation even by late January 2026. Due to the complete lack of response, I had to get another service provider, who tested the thermostat (found it working 100%) and discovered the real issue was a restricted fan in the freezer compartment—not the thermostat at all. I requested a refund of the assessment fee for the Defy unit (since no service, report, or quotation was ever provided) via detailed email — complete silence. No reply, no refund, no accountability. Extremely poor communication, unprofessional service, and zero customer care. Avoid this company if you value your time and money. Disappointing experience — would not recommend.
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Carika B
1 reviews | Active since Nov 2023
30 Dec 2025, 15:41
BCR ELECTRONICS, NOT GOOD!!
No, no, no. If it wasn't for the fact that our electronics is/was still under warranty we will never choose this company. It is our 2nd appliance that they fix because of the warranty, first was our Samsung microwave. Had to send it back 3 times, my husband had to open the microwave himself to remove loose parts when we received it back. We take our Hisense TV to them also under warranty. After almost a month, if you phone and ask... the technician is always out or just arrived on site with no feedback. They had to pay us the R500 for the quotation back...that took almost 2 months. Not happy with this company at all. It is a pitty they are the repair agents for all the big brands if your products are still under warranty.
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Carika B
1 reviews | Active since Nov 2023
30 Dec 2025, 15:41
BCR ELECTRONICS, NOT GOOD!!
No, no, no. If it wasn't for the fact that our electronics is/was still under warranty we will never choose this company. It is our 2nd appliance that they fix because of the warranty, first was our Samsung microwave. Had to send it back 3 times, my husband had to open the microwave himself to remove loose parts when we received it back. We take our Hisense TV to them also under warranty. After almost a month, if you phone and ask... the technician is always out or just arrived on site with no feedback. They had to pay us the R500 for the quotation back...that took almost 2 months. Not happy with this company at all. It is a pitty they are the repair agents for all the big brands if your products are still under warranty.
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Marizaan K
1 reviews | Active since Oct 2025
6 Oct 2025, 11:08
Extremely poor service received from "repairer"
Extremely disappointed and frustrated! We took our TV in for repair, but instead of fixing it, the repairer caused even more damage. The screen panels were broken after the so-called repair, leaving the TV in worse condition than before. For weeks, no feedback from either the owner or the workers — no updates, no communication at all. To make matters worse, there are no cameras on the premises, which raises serious concerns about accountability. We paid in full for a complete assessment and damage report, but we never received the report — only a quotation listing some of the damages. After they completed repairs based on that quotation, they suddenly claimed there was additional damage that wasn’t mentioned before. This feels completely unprofessional and dishonest. Very poor service, no transparency, and no responsibility taken. I would strongly advise others to avoid this business.
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Marizaan K
1 reviews | Active since Oct 2025
6 Oct 2025, 11:08
Extremely poor service received from "repairer"
Extremely disappointed and frustrated! We took our TV in for repair, but instead of fixing it, the repairer caused even more damage. The screen panels were broken after the so-called repair, leaving the TV in worse condition than before. For weeks, no feedback from either the owner or the workers — no updates, no communication at all. To make matters worse, there are no cameras on the premises, which raises serious concerns about accountability. We paid in full for a complete assessment and damage report, but we never received the report — only a quotation listing some of the damages. After they completed repairs based on that quotation, they suddenly claimed there was additional damage that wasn’t mentioned before. This feels completely unprofessional and dishonest. Very poor service, no transparency, and no responsibility taken. I would strongly advise others to avoid this business.
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