BB Motor Group
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
BB Motor Group
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNL
tM
tshepang M
1 reviews | Active since Aug 2014
10 Dec 2025, 08:41
Unacceptable and *********** service 😠😡😠😡
I am so unhappy with the service I just received from BB motor group Welkom. I brought my car to their workshop because it was displaying faulty warning light including the handbrake not releasing on the 02 Dec and today is the 10th and my car is still not fixed after the called me to come and collect it. When I got the the warning lights came on again.☹️☹️☹️😡😡😡😠😠😠😠😠 By that time they have already processed my payment yet I still don't have my car. To add to my stress they are the one who serviced my car before it started showing this faulty warning lights in September. What kind of a mickey mouse business is this. My advise to everyone thinking of using their service think twice. To top it up I was the one doing the follow up with them to check the progress the whole time my car was there. I am so so ****ed off right now😡😡😡😡😡😡.
Helpful (0)
|Replies (0)tM
tshepang M
1 reviews | Active since Aug 2014
10 Dec 2025, 08:41
Unacceptable and *********** service 😠😡😠😡
I am so unhappy with the service I just received from BB motor group Welkom. I brought my car to their workshop because it was displaying faulty warning light including the handbrake not releasing on the 02 Dec and today is the 10th and my car is still not fixed after the called me to come and collect it. When I got the the warning lights came on again.☹️☹️☹️😡😡😡😠😠😠😠😠 By that time they have already processed my payment yet I still don't have my car. To add to my stress they are the one who serviced my car before it started showing this faulty warning lights in September. What kind of a mickey mouse business is this. My advise to everyone thinking of using their service think twice. To top it up I was the one doing the follow up with them to check the progress the whole time my car was there. I am so so ****ed off right now😡😡😡😡😡😡.
0
Replies (0)WM
Werner M
1 reviews | Active since Apr 2015
6 Oct 2025, 13:33
Title: Unacceptable Delays – Urgent Attention Required
I would like to formally express my dissatisfaction with the way BB Motor Group has managed the current situation regarding my vehicle. My car has been out of use for an unreasonably long period due to the unavailability of a single part. It is extremely concerning that, in the entire South Africa, this part cannot be sourced. Given the number of vehicles of the same model on the road, this lack of availability raises serious questions about BB Motor Group’s supply chain management and commitment to customer service. To date, no alternative solutions, and no indication of urgency. This lack of proactive communication and follow-through is unacceptable for a company of this size and reputation. It is easy just to to send an e-mail. I expect immediate escalation of this matter, with transparent feedback regarding the status of the part, a realistic timeline for resolution, and a clear explanation of why this situation has been allowed to continue for so long. I trust that this issue will now receive the serious and prompt attention it requires.
Helpful (0)
|Replies (0)WM
Werner M
1 reviews | Active since Apr 2015
6 Oct 2025, 13:33
Title: Unacceptable Delays – Urgent Attention Required
I would like to formally express my dissatisfaction with the way BB Motor Group has managed the current situation regarding my vehicle. My car has been out of use for an unreasonably long period due to the unavailability of a single part. It is extremely concerning that, in the entire South Africa, this part cannot be sourced. Given the number of vehicles of the same model on the road, this lack of availability raises serious questions about BB Motor Group’s supply chain management and commitment to customer service. To date, no alternative solutions, and no indication of urgency. This lack of proactive communication and follow-through is unacceptable for a company of this size and reputation. It is easy just to to send an e-mail. I expect immediate escalation of this matter, with transparent feedback regarding the status of the part, a realistic timeline for resolution, and a clear explanation of why this situation has been allowed to continue for so long. I trust that this issue will now receive the serious and prompt attention it requires.
0
Replies (0)QS
Quenette S
1 reviews | Active since Aug 2025
23 Sept 2025, 13:34
Dear HelloPeter I am writing to formally address a serious issue regarding a recent vehicle purchase made by my mother. On Saturday, she took delivery of a brand-new vehicle, but shortly after, we discovered that it was faulty. We promptly contacted the
Complaint regarding faulty brand new vehicle and poor service received from BB Group Zambezi
Helpful (0)
|Replies (0)QS
Quenette S
1 reviews | Active since Aug 2025
23 Sept 2025, 13:34
Dear HelloPeter I am writing to formally address a serious issue regarding a recent vehicle purchase made by my mother. On Saturday, she took delivery of a brand-new vehicle, but shortly after, we discovered that it was faulty. We promptly contacted the
Complaint regarding faulty brand new vehicle and poor service received from BB Group Zambezi
0
Replies (0)