

BB Mahindra Menlyn
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2026
Mahindra XUV700 2.0 AX7L A/T (7 seater) – unresolved defects, misinformation, and significant financial loss I am sharing my experience to warn other consumers and to document what I believe to be serious issues of misinformation, unresolved defects, and poor after-sales handling. I purchased a new Mahindra XUV700 2.0 AX7L A/T (7 seater) in August 2025 from Mahindra Menlyn. From the day after delivery, the vehicle began exhibiting faults. Over the following months, the vehicle was returned six (6) times for repairs. The main issues included: • Infotainment system freezing, disconnecting Apple CarPlay during use, and going blank • Repeated electrical-related faults • Safety concerns related to the vehicle’s behaviour • Unreliable performance despite multiple repair attempts Despite Mahindra SA repeatedly confirming that the vehicle was “repaired” and “fit for purpose”, the same infotainment failure reoccurred even after the vehicle had been in their possession for over a month. A further concern, which was raised before purchase, was safety-related: I specifically asked the salesperson whether all doors unlock when switching the vehicle off. I was told this was “just a setting” and that only the driver’s door would unlock. After purchase, I was informed that no such setting exists, and that all doors unlock automatically when the vehicle is switched off. This was never disclosed upfront and is a significant safety concern, particularly for women travelling alone. After exhausting all reasonable avenues — including Mahindra SA and the Motor Industry Ombudsman of South Africa (MIOSA) — I was left with no confidence in the vehicle and no practical resolution. As a result, I was forced to trade the vehicle in at a loss of R135,000, despite having purchased it new for R605,000 (including a maintenance plan). This experience has been financially and emotionally exhausting. I believe consumers deserve transparency, accurate information at point of sale, and vehicles that are safe, reliable, and fit for purpose. I hope this review helps other potential buyers make an informed decision.
1 reviews | Active since Jan 2026
Mahindra XUV700 2.0 AX7L A/T (7 seater) – unresolved defects, misinformation, and significant financial loss I am sharing my experience to warn other consumers and to document what I believe to be serious issues of misinformation, unresolved defects, and poor after-sales handling. I purchased a new Mahindra XUV700 2.0 AX7L A/T (7 seater) in August 2025 from Mahindra Menlyn. From the day after delivery, the vehicle began exhibiting faults. Over the following months, the vehicle was returned six (6) times for repairs. The main issues included: • Infotainment system freezing, disconnecting Apple CarPlay during use, and going blank • Repeated electrical-related faults • Safety concerns related to the vehicle’s behaviour • Unreliable performance despite multiple repair attempts Despite Mahindra SA repeatedly confirming that the vehicle was “repaired” and “fit for purpose”, the same infotainment failure reoccurred even after the vehicle had been in their possession for over a month. A further concern, which was raised before purchase, was safety-related: I specifically asked the salesperson whether all doors unlock when switching the vehicle off. I was told this was “just a setting” and that only the driver’s door would unlock. After purchase, I was informed that no such setting exists, and that all doors unlock automatically when the vehicle is switched off. This was never disclosed upfront and is a significant safety concern, particularly for women travelling alone. After exhausting all reasonable avenues — including Mahindra SA and the Motor Industry Ombudsman of South Africa (MIOSA) — I was left with no confidence in the vehicle and no practical resolution. As a result, I was forced to trade the vehicle in at a loss of R135,000, despite having purchased it new for R605,000 (including a maintenance plan). This experience has been financially and emotionally exhausting. I believe consumers deserve transparency, accurate information at point of sale, and vehicles that are safe, reliable, and fit for purpose. I hope this review helps other potential buyers make an informed decision.
1 reviews | Active since Dec 2025
I purchased both a Mahindra car and a Mahindra bakkie from BB Mahindra, working with their agent, Andre. From the very start, the service we received was exceptional. Andre was knowledgeable, patient, and ensured that every aspect of the purchase went smoothly. The vehicles themselves have exceeded our expectations in terms of performance, reliability, and comfort. We are extremely pleased with our purchase and feel confident in recommending BB Mahindra to anyone looking for a vehicle that delivers excellent value for money and top-notch service. Their professionalism and attention to customer satisfaction truly set them apart.
1 reviews | Active since Dec 2025
I purchased both a Mahindra car and a Mahindra bakkie from BB Mahindra, working with their agent, Andre. From the very start, the service we received was exceptional. Andre was knowledgeable, patient, and ensured that every aspect of the purchase went smoothly. The vehicles themselves have exceeded our expectations in terms of performance, reliability, and comfort. We are extremely pleased with our purchase and feel confident in recommending BB Mahindra to anyone looking for a vehicle that delivers excellent value for money and top-notch service. Their professionalism and attention to customer satisfaction truly set them apart.
1 reviews | Active since Jan 2021
From the first phone call, Andre's service was excellent. BB Menlyn Mahindra and he went above and beyond. I appreciate the work done to the car and admin wise, to ensure that all I had to do was drive away . Although 5 years old, the car looked immaculate, felt and smelt new. Thank you for your outstanding assistance.
1 reviews | Active since Jan 2021
From the first phone call, Andre's service was excellent. BB Menlyn Mahindra and he went above and beyond. I appreciate the work done to the car and admin wise, to ensure that all I had to do was drive away . Although 5 years old, the car looked immaculate, felt and smelt new. Thank you for your outstanding assistance.
Hellopeter has tracked BB Mahindra Menlyn across 19 reviews. BB Mahindra Menlyn hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used BB Mahindra Menlyn? Write a review to help others decide.