Bawas Furnishers Head Office / Showroom
Unclaimed Business
|1.2|6 Reviews (last 12 months)|This business does not respond to reviews
Bawas Furnishers Head Office / Showroom
Unclaimed Business
|1.2
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mfundo M
1 reviews | Active since Apr 2022
8 Apr 2026, 19:33
Black Dinning Table and Chairs
I'd like to share my frustrations with Bowas Furniture Ladysmith. I bought a white round tables with grey chairs from Bowas. The service was quick and efficient during the ordering process however a black table and black chairs was delivered. I emailed Bowas and advised them and their response was that the white table is out of stock. They delivered and incorrect colour without notifying me. They are now not responding to my emails. I would like for Bowas to pick up this table and please deliver the table as advertised on their site. The table they have delivered is an inconvenience and does not match my house. This is for order 20008
Helpful (0)
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Mfundo M
1 reviews | Active since Apr 2022
8 Apr 2026, 19:33
Black Dinning Table and Chairs
I'd like to share my frustrations with Bowas Furniture Ladysmith. I bought a white round tables with grey chairs from Bowas. The service was quick and efficient during the ordering process however a black table and black chairs was delivered. I emailed Bowas and advised them and their response was that the white table is out of stock. They delivered and incorrect colour without notifying me. They are now not responding to my emails. I would like for Bowas to pick up this table and please deliver the table as advertised on their site. The table they have delivered is an inconvenience and does not match my house. This is for order 20008
0
Replies (0)HM
Honey M
1 reviews | Active since May 2018
5 Mar 2026, 10:29
Complaint Regarding Poor Service and Incomplete Delivery
Dear Bawas Furniture Team, I am writing to formally express my disappointment and frustration regarding the service I received with my recent online order. When placing the order, I specifically requested a grey/silver lounge suite with chairs. However, just one day before delivery I was informed that grey was not available and that beige would be delivered instead. Although this was inconvenient, I agreed to the change in order to avoid further delays. Prior to delivery, I also asked the consultant whether the table would need to be assembled. I was clearly told that everything would be delivered as is and that no assembly would be required. Unfortunately, when the delivery arrived, nothing had been assembled, which caused unnecessary inconvenience. On the same day, a television was also delivered, but there was no remote included. I immediately contacted your team to report the issue and was informed that the remote would be delivered on Tuesday, 4 March, when the delivery team comes to Durban. To date, I am still waiting for the remote. In addition, I was informed that the old television would be collected and replaced with a new one. This has not happened, and attempts to contact your team have been unsuccessful. The same contact I used for the online order is no longer responding. This entire experience has been extremely disappointing and far below the level of service I expected. I would appreciate an urgent response and immediate resolution regarding: • The missing television remote • The replacement of the television as promised • Clarification on the incomplete delivery and lack of proper communication Please treat this matter as urgent. I expect a prompt response and resolution. Kind regards, Hannifa Mohamed
Helpful (0)
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Honey M
1 reviews | Active since May 2018
5 Mar 2026, 10:29
Complaint Regarding Poor Service and Incomplete Delivery
Dear Bawas Furniture Team, I am writing to formally express my disappointment and frustration regarding the service I received with my recent online order. When placing the order, I specifically requested a grey/silver lounge suite with chairs. However, just one day before delivery I was informed that grey was not available and that beige would be delivered instead. Although this was inconvenient, I agreed to the change in order to avoid further delays. Prior to delivery, I also asked the consultant whether the table would need to be assembled. I was clearly told that everything would be delivered as is and that no assembly would be required. Unfortunately, when the delivery arrived, nothing had been assembled, which caused unnecessary inconvenience. On the same day, a television was also delivered, but there was no remote included. I immediately contacted your team to report the issue and was informed that the remote would be delivered on Tuesday, 4 March, when the delivery team comes to Durban. To date, I am still waiting for the remote. In addition, I was informed that the old television would be collected and replaced with a new one. This has not happened, and attempts to contact your team have been unsuccessful. The same contact I used for the online order is no longer responding. This entire experience has been extremely disappointing and far below the level of service I expected. I would appreciate an urgent response and immediate resolution regarding: • The missing television remote • The replacement of the television as promised • Clarification on the incomplete delivery and lack of proper communication Please treat this matter as urgent. I expect a prompt response and resolution. Kind regards, Hannifa Mohamed
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Replies (0)ZM
Zandile M
1 reviews | Active since Dec 2025
10 Dec 2025, 20:08
Repeated failed delivery of my TV
Title: Extremely disappointed – urgent refund needed I am extremely disappointed with Bawas Furnishers. I paid for a TV and was promised delivery on specific dates, but they failed to deliver multiple times. Despite my follow-ups via calls and messages, they ignored me and provided no updates. I still do not have the TV I paid for. I am now requesting an immediate refund, as I will be buying the TV elsewhere. This level of service is unprofessional and unacceptable. I urge others to be cautious when dealing with them.
Helpful (0)
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Zandile M
1 reviews | Active since Dec 2025
10 Dec 2025, 20:08
Repeated failed delivery of my TV
Title: Extremely disappointed – urgent refund needed I am extremely disappointed with Bawas Furnishers. I paid for a TV and was promised delivery on specific dates, but they failed to deliver multiple times. Despite my follow-ups via calls and messages, they ignored me and provided no updates. I still do not have the TV I paid for. I am now requesting an immediate refund, as I will be buying the TV elsewhere. This level of service is unprofessional and unacceptable. I urge others to be cautious when dealing with them.
0
Replies (0)TB
Telanie B
1 reviews | Active since Jul 2019
9 Dec 2025, 12:35
Poor service, poor quality appliance
Bought a Obac gas oven the 29th of Novemebr, it was delivered and all looked good. The oven does not work up to standard, loosing heat and not maintaining heat whilst bking. A call was logged 2 days after we recieved the oven, an Obac technician came out to assess the problem and eknowledged that the oven is faulty and that he will submit a report. Now Bawas claims that the problem is no longer their problem (I paid them for the oven) it is Obac's and that the technician cliams that the oven is working 100% but they will replace the elements in the oven. Why if the oven is working, will they replace elements? Why if I have nout used the faulty product can they not replace it with a working one? DO NOT BUY APPLIANCES FROM THEM!!!!!
Helpful (0)
|Replies (0)TB
Telanie B
1 reviews | Active since Jul 2019
9 Dec 2025, 12:35
Poor service, poor quality appliance
Bought a Obac gas oven the 29th of Novemebr, it was delivered and all looked good. The oven does not work up to standard, loosing heat and not maintaining heat whilst bking. A call was logged 2 days after we recieved the oven, an Obac technician came out to assess the problem and eknowledged that the oven is faulty and that he will submit a report. Now Bawas claims that the problem is no longer their problem (I paid them for the oven) it is Obac's and that the technician cliams that the oven is working 100% but they will replace the elements in the oven. Why if the oven is working, will they replace elements? Why if I have nout used the faulty product can they not replace it with a working one? DO NOT BUY APPLIANCES FROM THEM!!!!!
0
Replies (0)cF
christopher F
1 reviews | Active since Oct 2025
2 Oct 2025, 23:17
Bad service
Bawas Furnishers 8 times I've been purchased from your online service and always when I get to Main Road to pick up my goods I always have to wait for the invoices to be send from your online service like last Saturday I had to wait 48 minutes to get the invoice from online service for my online order that's really bad service you guys need to pull up your socks at online service and offer better service to your customers as ranking from 1 to 10 our rank you guys a two very disappointed I am AND TODAY I AM BACK AT BAWAS LADYSMITH LAST SATURDAY I HAVE BUY I CONDERE 32 CM TV FROM BAWAS ONLY AND MONDAY I GAVE BACK THE TV BECAUSE THE FOOT OF THE TV WAS NOT THE FOOT OF THE TV AND TODAY I AM BACK AT BAWAS BECAUSE THE TV IS NOT WORKING AND I AM NOT HAPPY WITH THE ONLY SERVICE. I AM HAPPY WITH THE DISPATCH TEAM FOR ALWAYS HAVING A SMILE ON THE o THEIR FACE AND ALWAYS HELPFUL
Helpful (0)
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christopher F
1 reviews | Active since Oct 2025
2 Oct 2025, 23:17
Bad service
Bawas Furnishers 8 times I've been purchased from your online service and always when I get to Main Road to pick up my goods I always have to wait for the invoices to be send from your online service like last Saturday I had to wait 48 minutes to get the invoice from online service for my online order that's really bad service you guys need to pull up your socks at online service and offer better service to your customers as ranking from 1 to 10 our rank you guys a two very disappointed I am AND TODAY I AM BACK AT BAWAS LADYSMITH LAST SATURDAY I HAVE BUY I CONDERE 32 CM TV FROM BAWAS ONLY AND MONDAY I GAVE BACK THE TV BECAUSE THE FOOT OF THE TV WAS NOT THE FOOT OF THE TV AND TODAY I AM BACK AT BAWAS BECAUSE THE TV IS NOT WORKING AND I AM NOT HAPPY WITH THE ONLY SERVICE. I AM HAPPY WITH THE DISPATCH TEAM FOR ALWAYS HAVING A SMILE ON THE o THEIR FACE AND ALWAYS HELPFUL
0
Replies (0)