Babies R Us
Claimed Business
|2|15 Reviews (last 12 months)|This business does not respond to reviews
Babies R Us
Claimed Business
|2
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Babies R Us receives mixed feedback dominated by frustration with service delivery. Customers consistently mention rude or disengaged staff at tills and on the floor, with expectant and new mothers reporting being ignored or dismissed. A recurring theme is online ordering failures, including delayed deliveries, faulty gift registry functionality, and unhelpful call centre responses. Product safety concerns and rigid returns policies also surface. On the positive side, shoppers praise specific standout employees, quality car seats, and the Real Mama Club events as informative and enjoyable.
Performance(last 12 months):
Trustindex Rating
2.8TrustIndex
2.8
Frequently Asked Questions About Babies R Us
What do customers say about Babies R Us?
Based on recent customer reviews, Babies R Us receives mixed feedback dominated by frustration with service delivery. Customers consistently mention rude or disengaged staff at tills and on the floor, with expectant and new mothers reporting being ignored or dismissed. A recurring theme is online ordering failures, including delayed deliveries, faulty gift registry functionality, and unhelpful call centre responses. Product safety concerns and rigid returns policies also surface. On the positive side, shoppers praise specific standout employees, quality car seats, and the Real Mama Club events as informative and enjoyable.
Is Babies R Us trustworthy?
Recent reviews (15)
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