axxess fibre

since joining just over a week ago i havent had a day of joy. buffering even with my LAN cable. phoning every day for assistance. Wrong updates on the system. my address was given to vuma but also wrong. they closed the ticket. spoken to someone named Luthando who told me he will assist perosnally but never came back to me. spoken to so much agents even i can become one. same tests over and over again. i dont even know why say calls is recorded as you employ *********** people. sometime they just put the phone down and it takes about 10 minutes to get through. i want my money back. you just as teribble as the rest