Avisbudget

Based on recent customer reviews, Avisbudget is facing significant customer dissatisfaction, with a recurring theme centered on delayed or withheld deposit refunds following vehicle returns. Customers consistently mention frustration with unexplained deductions, alleged charges for minor stone chips or scratches, and a lack of itemised invoices. Many highlight poor communication, unanswered emails, and difficulty reaching branch or customer service staff. While a few reviewers acknowledge helpful individual agents and supportive service moments, the dominant sentiment reflects concerns around transparency, billing accuracy, and follow-through on promised refunds.