Avis
1.4|4,296 reviews
MT
Mpumi T
1 reviews | Active since Member
19 May 2026, 14:31
No Deposit Refund
No refund of deposit. I hired a car on the 4th of May to be returned on the 11th of May 2025. Upon returning the car I was notified that the ca had a dent which was there when I took the car and that they will subtract from my deposit. It has been a week now with no communication as to how much they will subtract and refunding my deposit. Very unprofessional when it comes to communication.
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Replies (1)Avis's replyOfficial
22 May 2026, 15:46Good day Mpumi,
We sincerely apologise for the inconvenience experienced regarding your deposit refund. Kindly note that your query has been escalated to the relevant team for investigation and feedback. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience experienced regarding your deposit refund. Kindly note that your query has been escalated to the relevant team for investigation and feedback. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Best regards,
Avis's reply22 May 2026, 15:46
Official
Good day Mpumi,
We sincerely apologise for the inconvenience experienced regarding your deposit refund. Kindly note that your query has been escalated to the relevant team for investigation and feedback. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience experienced regarding your deposit refund. Kindly note that your query has been escalated to the relevant team for investigation and feedback. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Best regards,