AVIS RENTAL AGREEMENT NUMBER: 29474653DE4 WRONG AVIS AGREEMENT: E256529103 CHECK 24 BOOKING NUMBER: 22343949 AUTO EUROPE: EU22343949-1 Case Summary: • I booked a rental car for 14 days in May 2025 in Faro, Portugal

AVIS RENTAL AGREEMENT NUMBER: 29474653DE4 WRONG AVIS AGREEMENT: E256529103 CHECK 24 BOOKING NUMBER: 22343949 AUTO EUROPE: EU22343949-1 Case Summary: • I booked a rental car for 14 days in May 2025 in Faro, Portugal. • The car rental was fully prepaid through CHECK 24. • Due to a medical issue ( I did not feel well), I was forced to return the vehicle two days earlier to AVIS FARO AIRPORT than planned. • At the AVIS FARO AIRPORT RETURN COUNTER, I was unexpectedly presented with a new rental contract and immediately charged €698.77 to my credit card. • I was not informed in advance that returning the vehicle early would cause the original prepaid price to be invalidated or replaced with a substantially higher rate. • I did not consent to this re-pricing and did not sign any new rental agreement explicitly authorizing a €698.77 surcharge. The new rental agreement is a cheating issue.