THEY DON'T CARE!

I never imagined that after losing my Dad, one of the hardest memories we would carry would be how little dignity he was shown afterward.

When we were finally taken to see my dad only hours after his passing, he was lying in a cold room in a body bag on a gurney while renovations were actively happening around us. There was drilling, cement dust, bricks, noise, unfinished areas, with no carpets, curtains, furniture, nothing.  No warmth, no privacy, and no sense of peace or humanity during one of the worst moments of our lives.

Five days later, when we went to say our final goodbye before he was cremated, we were devastated to see that my father had been placed in the casket wrapped in the same soiled blanket he was taken away in 5 days before. That image will stay with us forever.

This is not just administration. These are people’s loved ones.

On top of the emotional trauma, we also struggled with incorrect policy values and could not reach anyone who could properly assist us in correcting the information.

Families pay funeral policies for years believing their loved ones will be treated with dignity, care, and respect when the unthinkable happens. Instead, we were left shocked, distressed, and deeply disappointed.

No family should ever have to ask: “Where is the dignity for our loved ones?”

I hope AVBOB understands that grieving families never forget how they were treated during these moments. Never.