Ashley's Family Restaurant
Unclaimed Business
|2.1|7 Reviews (last 12 months)|This business does not respond to reviews
Ashley's Family Restaurant
Unclaimed Business
|2.1
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.1|7 Reviews
Sep '25 - Aug '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceET
Ethan T
1 reviews | Active since Nov 2025
12 May 2026, 14:01
The Best Dining Experience I've Had in Years
From the moment we walked in, the atmosphere was warm and welcoming. The food was absolutely incredible fresh ingredients, generous portions, and flavours that kept us talking about it all the way home.
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Ethan T
1 reviews | Active since Nov 2025
12 May 2026, 14:01
The Best Dining Experience I've Had in Years
From the moment we walked in, the atmosphere was warm and welcoming. The food was absolutely incredible fresh ingredients, generous portions, and flavours that kept us talking about it all the way home.
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Brinsley
1 reviews | Active since Jun 2025
26 Mar 2026, 14:47
Ashley's - Mark with a K - Rude Manager
Bad Management on a Sunday. Mark with a K is so rude & unpolite. His really not good for business. Will not reccommend this place just based on his rudeness. Treats the customers very bad and the staff are so afraid of him.
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Brinsley
1 reviews | Active since Jun 2025
26 Mar 2026, 14:47
Ashley's - Mark with a K - Rude Manager
Bad Management on a Sunday. Mark with a K is so rude & unpolite. His really not good for business. Will not reccommend this place just based on his rudeness. Treats the customers very bad and the staff are so afraid of him.
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Brinsley
1 reviews | Active since Jun 2025
16 Mar 2026, 15:00
Door Manager Mark - Rude and disrespectful to customers
We had a very disappointing experience at Ashley's Restaurant. The manager, Mark, was extremely rude and impolite. The way he spoke to us was disrespectful, to the point that we decided to leave the restaurant and will not return. When I asked for his name, he sarcastically rep**** that it was “Mark with a K” and that I must get it right, which felt unnecessary and unprofessional. We were also not willing to seat us properly. When we explained that the rest of our group would arrive shortly, he insisted on giving us a small table rather than accommodating the group. It was also noticeable that the staff seemed nervous around him, as he was constantly watching and controlling what they were doing. In addition, there was an unpleasant drain smell outside that was drifting into the restaurant. Considering the many good reviews, this experience was a real disappointment. Unfortunately, based on how we were treated, I would not recommend this place.
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Brinsley
1 reviews | Active since Jun 2025
16 Mar 2026, 15:00
Door Manager Mark - Rude and disrespectful to customers
We had a very disappointing experience at Ashley's Restaurant. The manager, Mark, was extremely rude and impolite. The way he spoke to us was disrespectful, to the point that we decided to leave the restaurant and will not return. When I asked for his name, he sarcastically rep**** that it was “Mark with a K” and that I must get it right, which felt unnecessary and unprofessional. We were also not willing to seat us properly. When we explained that the rest of our group would arrive shortly, he insisted on giving us a small table rather than accommodating the group. It was also noticeable that the staff seemed nervous around him, as he was constantly watching and controlling what they were doing. In addition, there was an unpleasant drain smell outside that was drifting into the restaurant. Considering the many good reviews, this experience was a real disappointment. Unfortunately, based on how we were treated, I would not recommend this place.
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Ethan T
1 reviews | Active since Nov 2025
16 Mar 2026, 13:42
Excellent
Our team hosted a client dinner at the restaurant last month and the experience was excellent. The staff managed our reservation smoothly, the service was attentive without being intrusive, and the food quality was consistently strong across the table. It created the kind of atmosphere that makes business conversations easy.
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Ethan T
1 reviews | Active since Nov 2025
16 Mar 2026, 13:42
Excellent
Our team hosted a client dinner at the restaurant last month and the experience was excellent. The staff managed our reservation smoothly, the service was attentive without being intrusive, and the food quality was consistently strong across the table. It created the kind of atmosphere that makes business conversations easy.
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Replies (0)JB
Janine B
1 reviews | Active since Mar 2021
29 Jan 2026, 09:58
Ribs tasted off on the pizza
I ordered a pizza sit down a Rene special last night that was referred by ur waitress.. The tomatoes was replaced with ribs.. The pizza had a funny taste... Ribs tasted off and there was a after taste.. I complained by the waitor Sheree or something she said she will inform the manager but instead just brought my bill to pay after a while no explanation I was so disgusted with her behaviour expecting me to pay for it and still to tip her... It was my last believe me
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Janine B
1 reviews | Active since Mar 2021
29 Jan 2026, 09:58
Ribs tasted off on the pizza
I ordered a pizza sit down a Rene special last night that was referred by ur waitress.. The tomatoes was replaced with ribs.. The pizza had a funny taste... Ribs tasted off and there was a after taste.. I complained by the waitor Sheree or something she said she will inform the manager but instead just brought my bill to pay after a while no explanation I was so disgusted with her behaviour expecting me to pay for it and still to tip her... It was my last believe me
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Replies (0)GN
Gaynor N
1 reviews | Active since Feb 2014
22 Dec 2025, 18:41
Bad and the badder
I'm not one to complain.. Use to love Ashley's since before Covid. When we finally could order for delivery it has always been an issue....seems to me when you're sitting down everything is good but when ordering telephonically its always a problem... Been complaining via messenger on FB...no joy. I know people have been raving about this establishment but for me that's been a patron since 2014 its actually a let down... 1...Food being delivered without deserts ordered 2...Cocroach on my pizza 3...Ladies like Janine being so damn condescending in the phone like im a fly ... 4.....Phoning 2 landlines and literally never getting through... Please note that not everyone have contract phones and even if you do it still have to be paid ...For the last 4-5 years getting through is an absolute nightmare I am so happy for the good reviews when people actually go in and sit down(I've done that too many times) sit down and and ordering online are totally different experiences!
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Gaynor N
1 reviews | Active since Feb 2014
22 Dec 2025, 18:41
Bad and the badder
I'm not one to complain.. Use to love Ashley's since before Covid. When we finally could order for delivery it has always been an issue....seems to me when you're sitting down everything is good but when ordering telephonically its always a problem... Been complaining via messenger on FB...no joy. I know people have been raving about this establishment but for me that's been a patron since 2014 its actually a let down... 1...Food being delivered without deserts ordered 2...Cocroach on my pizza 3...Ladies like Janine being so damn condescending in the phone like im a fly ... 4.....Phoning 2 landlines and literally never getting through... Please note that not everyone have contract phones and even if you do it still have to be paid ...For the last 4-5 years getting through is an absolute nightmare I am so happy for the good reviews when people actually go in and sit down(I've done that too many times) sit down and and ordering online are totally different experiences!
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Replies (0)