Arnold Chatz Cars
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
Arnold Chatz Cars
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAT
Anita T
1 reviews | Active since Apr 2012
24 Mar 2026, 10:33
NEVER BUY A CAR under STELLANTIS
Arnold Chatz Constantiakloof has given me the worst service I ever experienced in my life. My new Citroen C3 looses 2l of oil every 1000km and they refuse to admit that it is a factory fault and refund me. It has been 56 days of giving me the runaround with no action. NEVER buy any brand under Stellantis. You'll have car installments, months of headaches, no car and answers like 'we don't know what is wrong, we are waiting for diagnostics from Morocco'.
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Anita T
1 reviews | Active since Apr 2012
24 Mar 2026, 10:33
NEVER BUY A CAR under STELLANTIS
Arnold Chatz Constantiakloof has given me the worst service I ever experienced in my life. My new Citroen C3 looses 2l of oil every 1000km and they refuse to admit that it is a factory fault and refund me. It has been 56 days of giving me the runaround with no action. NEVER buy any brand under Stellantis. You'll have car installments, months of headaches, no car and answers like 'we don't know what is wrong, we are waiting for diagnostics from Morocco'.
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Replies (0)RM
JW
Johan W
1 reviews | Active since Jun 2025
10 Dec 2025, 13:30
Arnold Chatz Cars / Super Group South Africa Aftersales Customer Service Non Existing
I am writing to express my dissatisfaction with the service I received from Arnold Chatz Cars / SuperGroupSA, located at 15 J.G. Strydom Rd, Constantia Kloof, Roodepoort, 1709. On 13 November 2025, I purchased a 2024 Toyota Corolla Cross 1.8 XS Hybrid from Riaan Blase, the Used Vehicle Sales Manager, paying cash for the vehicle. Prior to finalizing the purchase on the 13th, Riaan informed me on the 12th that the windscreen fender lining needed replacement. However, upon arrival on the 13th, the work had not been completed. Despite this, we proceeded with the purchase, and I opted to replace the windscreen at my own expense. After taking the vehicle home and having a panel beater inspect it, I was informed that the spoiler cover and right side mirror were also damaged, likely as a result of the incident that caused the inner liner damage, and non of the parking sensors works. I notified Riaan about the additional damage and provided a quote for the repairs. Unfortunately, I did not receive a response from him until I sent a follow-up message, to which he rep****, 'You sent me a quote of R11,000; I was busy getting a quote from my side to see how I can assist with the repairs. You went through the car before you left here, and now you want to dictate to me. Have a lovely day, thank you.' Following this, I contacted Gerrie van der Kaay, the Dealer Principal, who assured me he would investigate the matter and get back to me. However, despite multiple follow-ups, I have not received any further communication or resolution from him. I am extremely dissatisfied with the customer service and honesty displayed by Arnold Chatz Cars regarding the vehicle they sold me.
Helpful (0)
|Replies (0)JW
Johan W
1 reviews | Active since Jun 2025
10 Dec 2025, 13:30
Arnold Chatz Cars / Super Group South Africa Aftersales Customer Service Non Existing
I am writing to express my dissatisfaction with the service I received from Arnold Chatz Cars / SuperGroupSA, located at 15 J.G. Strydom Rd, Constantia Kloof, Roodepoort, 1709. On 13 November 2025, I purchased a 2024 Toyota Corolla Cross 1.8 XS Hybrid from Riaan Blase, the Used Vehicle Sales Manager, paying cash for the vehicle. Prior to finalizing the purchase on the 13th, Riaan informed me on the 12th that the windscreen fender lining needed replacement. However, upon arrival on the 13th, the work had not been completed. Despite this, we proceeded with the purchase, and I opted to replace the windscreen at my own expense. After taking the vehicle home and having a panel beater inspect it, I was informed that the spoiler cover and right side mirror were also damaged, likely as a result of the incident that caused the inner liner damage, and non of the parking sensors works. I notified Riaan about the additional damage and provided a quote for the repairs. Unfortunately, I did not receive a response from him until I sent a follow-up message, to which he rep****, 'You sent me a quote of R11,000; I was busy getting a quote from my side to see how I can assist with the repairs. You went through the car before you left here, and now you want to dictate to me. Have a lovely day, thank you.' Following this, I contacted Gerrie van der Kaay, the Dealer Principal, who assured me he would investigate the matter and get back to me. However, despite multiple follow-ups, I have not received any further communication or resolution from him. I am extremely dissatisfied with the customer service and honesty displayed by Arnold Chatz Cars regarding the vehicle they sold me.
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Replies (0)WJ
WAYNE J
1 reviews | Active since Sept 2025
18 Sept 2025, 10:19
Poor Alfa Romeo service from Arnold Chatz
We own a 2019 Alfa Romeo Stelvio Quadrifoglio. The car's engin light came one, had stop-start malfunctioning occasionally and had the fans running sometimes. The Engin light was also intermediate. We in total took the car 4 times (one of which was a full service) to Arnold Chatz to check the engin light and symptoms. They have reset the error warnings but after a week or so the problem the reappeared. On one occasion I was told its the battery so I replaced that too, but still the same. After the 4th time taking it there and still having the same issue I decided to contact the Michanic, a mobile michanic coming to your house to check. They immediate told me the is an ECR failure, the electronic temperature sensor, or a P0118 error. This made sense to me when I read up as it has all of the above symptoms. They ordered the part, came to replace it and all issues stopped. Turns out the battery was fine too. Very unprofessional considering they specialise in Alfa.
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WAYNE J
1 reviews | Active since Sept 2025
18 Sept 2025, 10:19
Poor Alfa Romeo service from Arnold Chatz
We own a 2019 Alfa Romeo Stelvio Quadrifoglio. The car's engin light came one, had stop-start malfunctioning occasionally and had the fans running sometimes. The Engin light was also intermediate. We in total took the car 4 times (one of which was a full service) to Arnold Chatz to check the engin light and symptoms. They have reset the error warnings but after a week or so the problem the reappeared. On one occasion I was told its the battery so I replaced that too, but still the same. After the 4th time taking it there and still having the same issue I decided to contact the Michanic, a mobile michanic coming to your house to check. They immediate told me the is an ECR failure, the electronic temperature sensor, or a P0118 error. This made sense to me when I read up as it has all of the above symptoms. They ordered the part, came to replace it and all issues stopped. Turns out the battery was fine too. Very unprofessional considering they specialise in Alfa.
0
Replies (0)