Arc Store
Unclaimed Business
|1|25 Reviews (last 12 months)|This business does not respond to reviews
Arc Store
Unclaimed Business
|1
25 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Arc Store is facing significant customer experience challenges, particularly around its online operations and in-store service culture. Customers consistently mention frustration with delayed deliveries, missing items in packages, and unanswered emails or calls when following up on orders and refunds. A recurring theme is dismissive or rude staff conduct across multiple branches, including Pavilion, Cavendish, Sandton, and Gateway. While shoppers acknowledge Arc as a high end beauty destination with desirable products, the service experience is repeatedly described as inconsistent, unaccountable, and falling short of premium retail expectations.
Performance(last 12 months):
Trustindex Rating
1.8TrustIndex
1.8
Frequently Asked Questions About Arc Store
What do customers say about Arc Store?
Based on recent customer reviews, Arc Store is facing significant customer experience challenges, particularly around its online operations and in-store service culture. Customers consistently mention frustration with delayed deliveries, missing items in packages, and unanswered emails or calls when following up on orders and refunds. A recurring theme is dismissive or rude staff conduct across multiple branches, including Pavilion, Cavendish, Sandton, and Gateway. While shoppers acknowledge Arc as a high end beauty destination with desirable products, the service experience is repeatedly described as inconsistent, unaccountable, and falling short of premium retail expectations.
Is Arc Store trustworthy?
Recent reviews (25)
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