

Allport
Based on recent customer reviews, Allport Cargo Services is facing significant customer dissatisfaction, primarily linked to its role processing customs and VAT payments for Temu and Fastway shipments. Customers consistently mention failed or duplicated payments through the ACSPAY portal, with funds being deducted but not credited. A recurring theme is the lack of breakdown for customs charges, which many feel are excessive. Communication is widely criticised, with complaints about unanswered phones, ignored emails, unhelpful WhatsApp bots, and difficulty securing refunds for overpayments. Several reviewers also describe encounters with staff as rude or dismissive.
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2023
Allport Aluminium in George, currently sued by many clients are now trading as Glass and Shade. Worst company ever to exist. Took my deposit and vanished, I had to buy the rest of the material out of my own pocket and they left without completing the work. Worst workmanship and pathetic design.
1 reviews | Active since Aug 2023
Allport Aluminium in George, currently sued by many clients are now trading as Glass and Shade. Worst company ever to exist. Took my deposit and vanished, I had to buy the rest of the material out of my own pocket and they left without completing the work. Worst workmanship and pathetic design.
1 reviews | Active since Oct 2012
Whilst we are happy with the installation, this company has ****** R39,000, from my 79-yr old mom. She double paid them in error, and when we discovered, we immediately got in touch with Nelis. He told us how lucky we were that he was honest. He acknowledged that he had the money. And that he’d pay it back. On more than 5 occasions. Almost a month later, we’ve had no refund. They are dishonest and don’t fulfil their commitments. Founder Johan wasn’t interested in helping. “What do you want me to do about it?” Was his response when I reached out for help. So, I’d suggest you avoid this company at all costs.
1 reviews | Active since Oct 2012
Whilst we are happy with the installation, this company has ****** R39,000, from my 79-yr old mom. She double paid them in error, and when we discovered, we immediately got in touch with Nelis. He told us how lucky we were that he was honest. He acknowledged that he had the money. And that he’d pay it back. On more than 5 occasions. Almost a month later, we’ve had no refund. They are dishonest and don’t fulfil their commitments. Founder Johan wasn’t interested in helping. “What do you want me to do about it?” Was his response when I reached out for help. So, I’d suggest you avoid this company at all costs.
Hellopeter has tracked Allport across 8 reviews. Allport hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Allport? Write a review to help others decide.
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