Aliexpress does not care about customers, shop there and you'll probably loose money

I bought a portable ECG through Aliexpress. The seller Viatom sent the package MailAmericas who allocated the South African Post Office as local distributor - however the SA Post office has not done business with MailAmericas for the past 6 months. So now my package is at customs - and it will stay there unless MailAmericas appoints another local distributor. I contacted MailAmericas - they are very rude and keep on saying I must contact the local distributor but who they say is not the distributor. I contacted the seller, they say I must contact MailAmericas which I did and they just don't care. Aliexpress also keeps on telling me to pay the tax BUT no-one sends a payment link BECAUSE there is NO local distributor.

If you don't want to loose money stay away from Aliexpress, MailAmericas and Viatom as they do not care about you as customer.