Alf & Sons Brokers
Claimed Business
|4.9|14 Reviews (last 12 months)|This business does not respond to reviews
Alf & Sons Brokers
Claimed Business
|4.9
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Alf & Sons Brokers is widely praised for delivering personalised, efficient insurance brokering with a strong human touch. Customers consistently mention seamless policy setups, competitive premiums, and quick claim turnarounds, with brokers like Madelein, Duncan, and Jamie singled out for going the extra mile. A recurring theme is the ease of dealing with real people rather than call centres. A less favourable experience was noted regarding broker communication style, suggesting that consistency in client engagement remains an area to watch.
Performance(last 12 months):
Trustindex Rating
5.5TrustIndex
5.5
Review Distribution
4.9|14 Reviews
Jul '25 - Jun '26
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHJvV
Heinrich Jansen van Vuuren
1 reviews | Active since Jan 2020
27 May 2026, 05:50
Highly Recommend Duncan Middleton
Duncan Middleton has been incredibly helpful in assisting me with both my public liability insurance and my private insurance. He is always approachable, willing to help, and takes the time to explain everything thoroughly, especially when there are details or questions I don’t fully understand. I really appreciate how clearly he communicates and how patient he is throughout the process. What stands out most is that Duncan genuinely goes the extra mile to find the best policy options and make sure I’m properly covered. His knowledge, professionalism, and dedication have made the whole experience straightforward and stress-free. I highly recommend Duncan to anyone looking for reliable and supportive insurance advice.
Helpful (0)
|Replies (0)HJvV
Heinrich Jansen van Vuuren
1 reviews | Active since Jan 2020
27 May 2026, 05:50
Highly Recommend Duncan Middleton
Duncan Middleton has been incredibly helpful in assisting me with both my public liability insurance and my private insurance. He is always approachable, willing to help, and takes the time to explain everything thoroughly, especially when there are details or questions I don’t fully understand. I really appreciate how clearly he communicates and how patient he is throughout the process. What stands out most is that Duncan genuinely goes the extra mile to find the best policy options and make sure I’m properly covered. His knowledge, professionalism, and dedication have made the whole experience straightforward and stress-free. I highly recommend Duncan to anyone looking for reliable and supportive insurance advice.
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Andiswa
1 reviews | Active since Jan 2020
8 Nov 2025, 09:49
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service. I thought insurance was a painful process but you made it easy and seamless. Keep it up!👍
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Andiswa
1 reviews | Active since Jan 2020
8 Nov 2025, 09:49
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service
Thank you Madelein for your help with insurance on my BMW! I am surprised by your low premiums and good service. I thought insurance was a painful process but you made it easy and seamless. Keep it up!👍
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