Alexander Forbes Financial Services
1.3|5,080 reviews
KM
KG M
1 reviews | Active since Member
26 May 2026, 11:39
False representation of Matrix Vehicle Tracking and Beame
On Thursday, 21 May I received a call from a consultant who said she was calling on behalf of Matrix Vehicle Tracker. That she was updating my details on behalf of Matrix Vehicle Tracker and Beame.
The following morning I received about 8 emails "Thank you for signing up for FireStop","Welcome Pack for MyPanic (a28Sl000006kKJdIAM) - Account Number : 10185813"
I did not sign up for it and I want it to be stopped, the consultant **** to me and misrepresented the company.
I send an e-mail and I have never received any response.
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Replies (1)Alexander Forbes Financial Services's replyOfficial
26 May 2026, 12:11Dear KG Mahlaela
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Best regards,
Alexander Forbes Financial Services's reply26 May 2026, 12:11
Official
Dear KG Mahlaela
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Best regards,