aircons-capetown
Unclaimed Business
|2|3 Reviews (last 12 months)|This business does not respond to reviews
aircons-capetown
Unclaimed Business
|2
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
2|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Candice M
1 reviews | Active since Jul 2017
13 Dec 2025, 11:49
Very bad customer service
Emailed for a quotation which was received very quickly. I then requested a site inspection to make sure if any additional materials or charges will be applicable and specially said that someone will only be available until 12. When no one pitched i called 12.30 and was told by the lady that she would share my details with the technician who would call me. After almost an hour of no one reaching out I called backed and she said Kyle the technician said he could only come between 6 and 7 that evening. I told her that this was not a very good start and that they confirmed the time with me 3 days prior at least someone could have notified me and keep me informed, I then told her that if they don't want the business I can go elsewhere and she then proceeds to tell me I'm welcome to do that its my choice.... the nerve... I don't think businesses know what their staff gets up to..... needless to say bo one ever came out. Sale lost for 2 installations.
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Candice M
1 reviews | Active since Jul 2017
13 Dec 2025, 11:49
Very bad customer service
Emailed for a quotation which was received very quickly. I then requested a site inspection to make sure if any additional materials or charges will be applicable and specially said that someone will only be available until 12. When no one pitched i called 12.30 and was told by the lady that she would share my details with the technician who would call me. After almost an hour of no one reaching out I called backed and she said Kyle the technician said he could only come between 6 and 7 that evening. I told her that this was not a very good start and that they confirmed the time with me 3 days prior at least someone could have notified me and keep me informed, I then told her that if they don't want the business I can go elsewhere and she then proceeds to tell me I'm welcome to do that its my choice.... the nerve... I don't think businesses know what their staff gets up to..... needless to say bo one ever came out. Sale lost for 2 installations.
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Chantel K
1 reviews | Active since Jun 2019
21 Nov 2025, 10:12
Poor and perthetic service
They came to fix my fridge took my money and I had to almost beg them to come have a look at it for a few months and I contacted them the day they supposedly fixed it. Only when they finally came back they changed some pipe and left again. Today I am still struggling and sitting with the same problem that I called them for. And the were not the cheapest around. How can bussines be so cunning that they don't care if their clients are happy or not... Who do they think will help support and grow their bussines when they treating us like this?
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Chantel K
1 reviews | Active since Jun 2019
21 Nov 2025, 10:12
Poor and perthetic service
They came to fix my fridge took my money and I had to almost beg them to come have a look at it for a few months and I contacted them the day they supposedly fixed it. Only when they finally came back they changed some pipe and left again. Today I am still struggling and sitting with the same problem that I called them for. And the were not the cheapest around. How can bussines be so cunning that they don't care if their clients are happy or not... Who do they think will help support and grow their bussines when they treating us like this?
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Replies (0)SD
Sally D
1 reviews | Active since Dec 2022
2 Oct 2025, 15:51
Excellent service
Was skeptical to use this company due to reviews however due to time constraints I went against my gut and I must say their service was nothing short of excellent🙏🏼 guys were on time and went above and beyond to resolve our issue. I'm glad I gave this company a second chance and above all they didn't disappoint
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Sally D
1 reviews | Active since Dec 2022
2 Oct 2025, 15:51
Excellent service
Was skeptical to use this company due to reviews however due to time constraints I went against my gut and I must say their service was nothing short of excellent🙏🏼 guys were on time and went above and beyond to resolve our issue. I'm glad I gave this company a second chance and above all they didn't disappoint
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Replies (0)