African Independent Brokers

Based on recent customer reviews, African Independent Brokers receives sharply divided feedback. A recurring positive theme centres on individual consultants, with customers consistently praising Zelda for professionalism, patience, and going the extra mile to resolve insurance matters. However, the broader sentiment is dominated by frustration around claims handling, where customers describe rejected claims, lengthy delays, and disputes over policy status. Complaints also surface regarding unauthorised debit orders continuing after cancellation, poor communication, and unresponsiveness from consultants. Several reviewers raise serious concerns about administrative issues affecting their tax records, eroding overall trust.