It was efficient even though I did not get the answer I was hoping for.
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Affinity Health's replyOfficial
28 May 2026, 12:36
Good day Hlumela
Thank you for taking the time to share your feedback with us.
We appreciate your understanding and are pleased to hear that you found the service efficient, even though the outcome was not what you had hoped for. We always strive to assist our members as best we can while working within the available benefits and policy guidelines. Your feedback is valued, and we thank you for your support.
Kind regards, Affinity Health Management Team
Best regards,
Affinity Health's reply28 May 2026, 12:36
Official
Good day Hlumela
Thank you for taking the time to share your feedback with us.
We appreciate your understanding and are pleased to hear that you found the service efficient, even though the outcome was not what you had hoped for. We always strive to assist our members as best we can while working within the available benefits and policy guidelines. Your feedback is valued, and we thank you for your support.