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TSHEGO N
1 reviews | Active since Feb 2026
01 Feb 2026, 19:35
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Worst experience,they debited without authorisation and they threatened me with repossession
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Replies (3)TN
TSHEGO N's updateReviewer Update
01 Feb 2026, 19:51My name is Tshegofatso Ntsakisi,email ***est for refund and confirmation...on 1st February 2026 ADRS debited an amount from my account without proper authorisation despite my understanding that my payment arrangements allows me to pay the last day of the month.prior to this i contacted ADRS and clearly communicated my conditions for settling the account, including that interests should be frozen.ADRS has not provided any written confirmation or resolution regarding my account,and this unauthorised debit is causing me financial difficulty.I request the following
1.immediate refund
2.written confirmation that my payment arrangement will be honourd and that interest is frozen.
3.Assurance that no further unauthorised debits and threats of repossession will occur.
I am lodging this complaint publicly to ensure ADRS responds promptly
1.immediate refund
2.written confirmation that my payment arrangement will be honourd and that interest is frozen.
3.Assurance that no further unauthorised debits and threats of repossession will occur.
I am lodging this complaint publicly to ensure ADRS responds promptly
TN
TSHEGO N's update01 Feb 2026, 19:51
Reviewer Update
My name is Tshegofatso Ntsakisi,email ***est for refund and confirmation...on 1st February 2026 ADRS debited an amount from my account without proper authorisation despite my understanding that my payment arrangements allows me to pay the last day of the month.prior to this i contacted ADRS and clearly communicated my conditions for settling the account, including that interests should be frozen.ADRS has not provided any written confirmation or resolution regarding my account,and this unauthorised debit is causing me financial difficulty.I request the following
1.immediate refund
2.written confirmation that my payment arrangement will be honourd and that interest is frozen.
3.Assurance that no further unauthorised debits and threats of repossession will occur.
I am lodging this complaint publicly to ensure ADRS responds promptly
1.immediate refund
2.written confirmation that my payment arrangement will be honourd and that interest is frozen.
3.Assurance that no further unauthorised debits and threats of repossession will occur.
I am lodging this complaint publicly to ensure ADRS responds promptly
ADRS Diversified Services's replyOfficial
02 Feb 2026, 10:13Hi Tshego Ntsakisi
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused and will investigate this matter immediately. We’ll provide you with feedback as soon as possible.
Kind regards,
ADRS Diversified Services
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused and will investigate this matter immediately. We’ll provide you with feedback as soon as possible.
Kind regards,
ADRS Diversified Services
Best regards,
ADRS Diversified Services's reply02 Feb 2026, 10:13
Official
Hi Tshego Ntsakisi
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused and will investigate this matter immediately. We’ll provide you with feedback as soon as possible.
Kind regards,
ADRS Diversified Services
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused and will investigate this matter immediately. We’ll provide you with feedback as soon as possible.
Kind regards,
ADRS Diversified Services
Best regards,
ADRS Diversified Services's replyOfficial
03 Feb 2026, 14:47Hi Tshego Ntsakisi,
According to our records, a representative from our offices has already been in contact with you. Kindly note that the matter has since been escalated to our client, from whom we are awaiting the necessary supporting documentation in order for them to assist you further. Should you require any additional clarification or information in the meantime, please do not hesitate to contact us at ***.
Kind regards,
ADRS Diversified Services
According to our records, a representative from our offices has already been in contact with you. Kindly note that the matter has since been escalated to our client, from whom we are awaiting the necessary supporting documentation in order for them to assist you further. Should you require any additional clarification or information in the meantime, please do not hesitate to contact us at ***.
Kind regards,
ADRS Diversified Services
Best regards,
ADRS Diversified Services's reply03 Feb 2026, 14:47
Official
Hi Tshego Ntsakisi,
According to our records, a representative from our offices has already been in contact with you. Kindly note that the matter has since been escalated to our client, from whom we are awaiting the necessary supporting documentation in order for them to assist you further. Should you require any additional clarification or information in the meantime, please do not hesitate to contact us at ***.
Kind regards,
ADRS Diversified Services
According to our records, a representative from our offices has already been in contact with you. Kindly note that the matter has since been escalated to our client, from whom we are awaiting the necessary supporting documentation in order for them to assist you further. Should you require any additional clarification or information in the meantime, please do not hesitate to contact us at ***.
Kind regards,
ADRS Diversified Services
Best regards,