AC&E Engineering
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
AC&E Engineering
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCF
C F
1 reviews | Active since Jan 2020
2 Dec 2025, 06:13
Delays and Unprofessional services Beware of AC&E
A complaint from Broker: I would like to understand why the vehicle was not removed from my client’s name immediately. This oversight is entirely unacceptable. My client was shocked and understandably distressed to discover that they are now liable for a fine associated with a vehicle that no longer belongs to them. It is my expectation that the individual responsible for processing the de-registration—whose negligence has caused this situation—takes full responsibility for the resulting fine. Incidents of this nature reflect extremely poorly on both insurers and brokers and are precisely the type of service failures that regulatory bodies such as the FSCA aim to prevent. There also has been a delay when with claims handling, which in turn causes clients to be dissatisfied with the services of Brokers. We are aware that their insurer might be responsible for delays but why then make use of a useless insurer like New National Assurance?
Helpful (0)
|Replies (0)CF
C F
1 reviews | Active since Jan 2020
2 Dec 2025, 06:13
Delays and Unprofessional services Beware of AC&E
A complaint from Broker: I would like to understand why the vehicle was not removed from my client’s name immediately. This oversight is entirely unacceptable. My client was shocked and understandably distressed to discover that they are now liable for a fine associated with a vehicle that no longer belongs to them. It is my expectation that the individual responsible for processing the de-registration—whose negligence has caused this situation—takes full responsibility for the resulting fine. Incidents of this nature reflect extremely poorly on both insurers and brokers and are precisely the type of service failures that regulatory bodies such as the FSCA aim to prevent. There also has been a delay when with claims handling, which in turn causes clients to be dissatisfied with the services of Brokers. We are aware that their insurer might be responsible for delays but why then make use of a useless insurer like New National Assurance?
0
Replies (0)AF
Anne-Marie Fourie
1 reviews | Active since Jan 2020
23 Jan 2025, 12:23
Unhappy Rudi
I am responding to the unfounded complaint by Rudi, I did request assistance from Hello Peter to respond to this complaint formally I was charged R599.00 and was told to wait for their attorney to asssit me. I am still waiting shall I give Hello Peter a 1 star rating for charging me and not assisting? Rudi is not our Insured client, I find it very interesting that although Rudi is not an Insured client of AC & E , Hello Peter still allow Rudi to give AC & E a negative review because he is unhappy with our claims process. As a registered FSP AC & E Group does not have the luxury to respond to Rudi on a public website. We will hand Rudi's complaint over to our attorney to explain to Rudi how the claim process work. Thank you Anne-Marie Fourie
Helpful (0)
|Replies (0)AF
Anne-Marie Fourie
1 reviews | Active since Jan 2020
23 Jan 2025, 12:23
Unhappy Rudi
I am responding to the unfounded complaint by Rudi, I did request assistance from Hello Peter to respond to this complaint formally I was charged R599.00 and was told to wait for their attorney to asssit me. I am still waiting shall I give Hello Peter a 1 star rating for charging me and not assisting? Rudi is not our Insured client, I find it very interesting that although Rudi is not an Insured client of AC & E , Hello Peter still allow Rudi to give AC & E a negative review because he is unhappy with our claims process. As a registered FSP AC & E Group does not have the luxury to respond to Rudi on a public website. We will hand Rudi's complaint over to our attorney to explain to Rudi how the claim process work. Thank you Anne-Marie Fourie
0
Replies (0)MJ
Melissa J
1 reviews | Active since Jan 2020
3 Oct 2024, 09:21
All round greatness
Great service, pleasant staff and outstanding SLA I enjoy working with each and every department at AC&E from commercial to engineering and their Liability teams. Thank you for your contribution and your outstanding work ethics
Helpful (0)
|Replies (0)MJ
Melissa J
1 reviews | Active since Jan 2020
3 Oct 2024, 09:21
All round greatness
Great service, pleasant staff and outstanding SLA I enjoy working with each and every department at AC&E from commercial to engineering and their Liability teams. Thank you for your contribution and your outstanding work ethics
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Replies (0)SM
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