Absa
1 reviews | Active since Member
Poor customer service and lack of feedback
I have been trying to set up a debit order for my credit card payments, operating off the same account that my vehicle finance payments operate off. I have escalated to actionline and still no resolution or acknowledgement of my complaint.
<div>Dear Rookaya</div><div> </div><div>Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.</div><div> </div><div>The reference number for your complaint is C-66479794.</div><div> </div><div>Regards</div><div> </div><div>Russell Edwards</div><div>Customer Value Management</div>
Best regards,
<div>Dear Rookaya</div><div> </div><div>Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.</div><div> </div><div>The reference number for your complaint is C-66479794.</div><div> </div><div>Regards</div><div> </div><div>Russell Edwards</div><div>Customer Value Management</div>
Best regards,