Education in what "good" service entails.

365 Moves / a certain Justin cited as the "service guru". Their high review ratings totally be**** my terrible service experience (read "dismal, silent middle finger stuff") with the company. But they are obviously making money - certainly sufficient to ignore attempts (via e-mail, from me and their box shop venue and phone call) to get a quote for a move of furniture and boxes from Sea Point to Big Bay. Even offered to forward photos of items to save them the hassle of an extra visit to give me a quote. Epiphany - to all entrepreneurs wanting to start a successful business, all indications are that - alternative to a funeral parlour - removals is an assured key to succeeding since it doesn't even require any service never mind good service. The latter being at least the courtesy of a rep**** to sms or phone call to say, "txs for your enquiry, we are very busy but if you aren't in a hurry (I was not) etc etc. Oh well, I am moving on.