1
1Voucher
Unclaimed Business
1
1Voucher
Unclaimed Business
29 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, 1Voucher is facing significant dissatisfaction across its customer base. Customers consistently mention invalid or non-working vouchers purchased from major retailers, with funds deducted but no usable voucher delivered. A recurring theme is frustration with the spin-the-wheel promotion, which many perceive as rigged or misleading. Reviewers also raise concerns about unresolved support tickets, unprofessional responses, and unauthorised transactions affecting their accounts. The overall tone reflects eroded trust, with customers warning others against purchasing vouchers until refund and resolution processes improve.
Performance(last 12 months):
Trustindex Rating
1.8TrustIndex
1.8
Review Distribution
1.1|29 Reviews
Jul '25 - Jun '26
Recent reviews (29)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 14:44
1voucher worst customer service. And robs clients
I am so upset with 1voucher .i loaded a voucher on the 1voucher app but the funds didn't reflect and this was yesterday.i have sent emails,I have called I sent messages on Whatsapp i received 1 reply about them having technical difficulties and that their technicians are busy but now a whole 24hrs have passed and I am not getting an answer to when I am getting my funds.i refuse to wait up to 2 weeks for my money because that is what they do or they don't refund a person's money at all.they lack customer service and empathy and just couldn't give a damn about the people the robbing ... ..
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Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 14:44
1voucher worst customer service. And robs clients
I am so upset with 1voucher .i loaded a voucher on the 1voucher app but the funds didn't reflect and this was yesterday.i have sent emails,I have called I sent messages on Whatsapp i received 1 reply about them having technical difficulties and that their technicians are busy but now a whole 24hrs have passed and I am not getting an answer to when I am getting my funds.i refuse to wait up to 2 weeks for my money because that is what they do or they don't refund a person's money at all.they lack customer service and empathy and just couldn't give a damn about the people the robbing ... ..
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Anonymous
1 reviews | Active since Jan 2020
13 Apr 2026, 07:44
I have tried more than once to comunicate via email to complain, they give me a ticket number, and then the consultant just give me a sorry and move on
I have tried more than once to comunicate via email to complain, they give me a ticket number, and then the consultant just give me a sorry and move on. The app is totaly a ****... i have written to them, and they actually tell me its about luck.. you dont need luck for someting that is rigged. And then, imidiatly after i complain, i win for the first time, a r2. Wow. Now i know it is rigged The customer service is exactly like their spin game.... Me and a group of friends actually got the app together, and just like me all of them are not happy. We loved the app, we love gambling, so we actually had a gr8 use for this app. But the false advertising, and the non customer sevice doesnt work for me
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Anonymous
1 reviews | Active since Jan 2020
13 Apr 2026, 07:44
I have tried more than once to comunicate via email to complain, they give me a ticket number, and then the consultant just give me a sorry and move on
I have tried more than once to comunicate via email to complain, they give me a ticket number, and then the consultant just give me a sorry and move on. The app is totaly a ****... i have written to them, and they actually tell me its about luck.. you dont need luck for someting that is rigged. And then, imidiatly after i complain, i win for the first time, a r2. Wow. Now i know it is rigged The customer service is exactly like their spin game.... Me and a group of friends actually got the app together, and just like me all of them are not happy. We loved the app, we love gambling, so we actually had a gr8 use for this app. But the false advertising, and the non customer sevice doesnt work for me
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Anonymous
1 reviews | Active since Jan 2020
25 Mar 2026, 07:52
BAD
Good day, I am warning people think twice before biying 1Voucher.About a week ago i purchased a 1Voucher from Shoprite Checkers.The vouxher is for R100. Thid voucher is not working.I ttied in on Lottoland, Sinbet, Yesplay, anf Betway.They all rejected this voucher.I phoned 1Voucher and they asked me for the seridl number.They told me that this voucher is active.Eith other words it is ready to be loaded.So it is zctive but everyone is rejecti g it.They ask me agsin for the serial number and iseny them a picture of the voucher.This is hihhly frustrating.Yhis is bad.So it has been a week anf ehay now.Why in heavrns name dont thry give me anothrr voucher or s refund.
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Anonymous
1 reviews | Active since Jan 2020
25 Mar 2026, 07:52
BAD
Good day, I am warning people think twice before biying 1Voucher.About a week ago i purchased a 1Voucher from Shoprite Checkers.The vouxher is for R100. Thid voucher is not working.I ttied in on Lottoland, Sinbet, Yesplay, anf Betway.They all rejected this voucher.I phoned 1Voucher and they asked me for the seridl number.They told me that this voucher is active.Eith other words it is ready to be loaded.So it is zctive but everyone is rejecti g it.They ask me agsin for the serial number and iseny them a picture of the voucher.This is hihhly frustrating.Yhis is bad.So it has been a week anf ehay now.Why in heavrns name dont thry give me anothrr voucher or s refund.
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 20:49
1Voucher Wheel Feels Misleading – No Wins After 2 Years
I am disappointed with the 1Voucher Wheel promotion. I have been spinning almost every single day for over **two years**, and I have never won anything—not once. Given that level of consistent participation, it is extremely difficult to believe that this promotion offers a fair or realistic chance of winning. Over time, I have purchased vouchers to the value of thousands, yet there has been absolutely no return through this promotion. This creates the impression that the “wheel” is simply a marketing tool designed to encourage continued spending, rather than a genuine opportunity for customers to benefit. For a company of this stature, this lack of transparency is unacceptable. Customers should at the very least be informed of the odds and have confidence that the system is fair. At this point, I have completely lost trust in this promotion and will no longer be purchasing or using 1Voucher. I would appreciate a response addressing: * The actual odds of winning * How winners are selected * Whether the promotion is independently verified or audited Regard Marc Harris
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 20:49
1Voucher Wheel Feels Misleading – No Wins After 2 Years
I am disappointed with the 1Voucher Wheel promotion. I have been spinning almost every single day for over **two years**, and I have never won anything—not once. Given that level of consistent participation, it is extremely difficult to believe that this promotion offers a fair or realistic chance of winning. Over time, I have purchased vouchers to the value of thousands, yet there has been absolutely no return through this promotion. This creates the impression that the “wheel” is simply a marketing tool designed to encourage continued spending, rather than a genuine opportunity for customers to benefit. For a company of this stature, this lack of transparency is unacceptable. Customers should at the very least be informed of the odds and have confidence that the system is fair. At this point, I have completely lost trust in this promotion and will no longer be purchasing or using 1Voucher. I would appreciate a response addressing: * The actual odds of winning * How winners are selected * Whether the promotion is independently verified or audited Regard Marc Harris
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Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 11:40
Open to ****mers. Lost 5000 rand in under a minute.
While playing on easybets. My account was hacked and my winnings was withdrawn from my online wallet. R5000 withdrawn in under a minute using 1voucher. I received 3 x sms with voucher numbers. I don't even use 1voucher. No one is taking responsibility. Not easybet or 1voucher. How did they access my account. How did the retrieve the vouchers that was smsed to my number. Just a simple sorry.
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Anonymous
1 reviews | Active since Jan 2020
23 Feb 2026, 11:40
Open to ****mers. Lost 5000 rand in under a minute.
While playing on easybets. My account was hacked and my winnings was withdrawn from my online wallet. R5000 withdrawn in under a minute using 1voucher. I received 3 x sms with voucher numbers. I don't even use 1voucher. No one is taking responsibility. Not easybet or 1voucher. How did they access my account. How did the retrieve the vouchers that was smsed to my number. Just a simple sorry.
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